Astro Arun Pvt. Ltd. ("we", "our", "Horocosmo") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share information through the Horocosmo app, which offers astrology, Vedic numerology, and other related services.
User Consent
This Privacy Policy, which may be updated or amended periodically, explains how Horocosmo collects, uses, and manages information from users, including personal identification, contact details, birth information, and any forecasts generated using this data. By using the Horocosmo application, you acknowledge that you understand and consent to this policy. If you do not agree, please refrain from using the app. Continued use signifies your unconditional consent to the terms regarding the handling of your personal information in line with this Privacy Policy. This policy should be read in conjunction with the respective Terms of Use or other terms and conditions provided on the application.
Purpose and Use of Data/Information Collection
Horocosmo collects this information to create a personalized user profile tailored to your specific needs and preferences. You can still access the services with a verified phone number even if you choose not to provide your date of birth.
How We Use Your Information
We use the information we collect for various purposes, including:
- Personalization: To create a personalized user profile and tailor the app's content and services to your preferences.
- Service Delivery: To process transactions, manage your account, and provide the services you request, such as personalized astrological readings.
- Communication: To send you important updates, promotional offers, and other relevant information about our services.
- Security: To protect the integrity and security of the app, including the prevention of unauthorized access to user accounts.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Data Sharing and Disclosure We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, customer support, and analytics providers. These third parties are required to maintain the confidentiality of your information and use it only for the purpose of providing services to us.
- Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as a court order or subpoena, or to protect the rights, property, or safety of Horocosmo, our users, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
Voice Recording and Microphone Permission
In our app, we've made it easier for you to interact with us by allowing you to ask questions through voice recordings. Instead of typing, you can speak directly into your device’s microphone, record your voice, and send it as audio in the chat. To use this feature, we need your permission to access the microphone. Once granted, this allows the app to capture and process your voice as digital audio data for seamless communication.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for legal, regulatory, or evidentiary purposes. If you wish to delete your account and associated personal information, you can do so through the app's settings or by contacting our support team.
Security Measures
We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, alteration, or disclosure. These measures include encryption, secure servers, and restricted
access to personal data. However, please note that no method of transmission over the internet or electronic storage is completely secure.
Commitment
Our application is dedicated to safeguarding the privacy of all users, whether registered or merely visitors. We collect personally identifiable information to provide accurate horoscope charts and predictions but assure that such information is only used for its intended purpose and not sold or rented. We do not handle mental health crises and advise users with such concerns to refrain from using the site. We are not liable for the accuracy of predictions or the authenticity of products sold on the site, and we do not offer any warranties.
Information Collected by the application Confidentiality
The application is committed to safeguarding the confidential information provided by its users. Such confidential information, which is not required for application services, will not be collected or used. The application ensures that this information is not disclosed or shared by its employees, agents, or third-party contractors unless: There is a significant, real, or imminent threat to the user's or another individual's health, safety, or life. Disclosure is required by law, including during investigations or legal proceedings. It is necessary to protect the rights or property of the application.
User Representation and Responsibility
Users are responsible for providing accurate and current information to the application. The application disclaims liability for any inaccurate information provided by users, who must indemnify the application for any breaches of these terms.
Children's Privacy
Horocosmo is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
Third-Party Services
The Horocosmo app may contain links to third-party applications or services. We are not responsible for the privacy practices of these third parties, and users are encouraged to review their privacy policies before providing any personal information.
Data Transfer
Your personal information may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from those in your country of residence. By using the Horocosmo app, you consent to the transfer of your information to these countries.
User Rights
You have the right to access, update, correct, or delete your personal information. You can exercise these rights by accessing your account settings or contacting our support team at [Support Email]. You may also have the right to object to or restrict certain types of data processing, as well as the right to data portability.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on the app and updating the "Last Updated" date. Your continued use of the app after any changes indicates your acceptance of the revised policy.
Grievance Officer
If you have any concerns or complaints regarding this Privacy Policy or the handling of your personal information, you can contact our Grievance Officer:
Grievance Officer Name: [Grievance Officer Name]
Email: [Grievance Officer Email]
Address: [Grievance Officer Address]
Address: [Grievance Officer Address]
This Privacy Policy complies with applicable laws of the Republic of India.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [Support Email].
